Every contract makes promises.
ZantIQ makes sure they're kept — on both sides.

ZantIQ is the operating system for every contract you sign — customer contracts and vendor contracts. The live operational layer that takes every SLA, commitment, and obligation and enforces them automatically across your entire software stack, in real time — the promises you make to your customers, and the promises your vendors made to you.

Start Free Trial →
Built for Customer Success, Revenue/Sales Operations, Procurement, Vendor Management, and Legal teams
97%
SLA attainment ↑
Active Contracts
148
↑ 12 this month
Compliance Rate
94.2%
✓ On track
P1 SLA Enforced
Salesforce → Jira synced
Mismatch Detected
Zendesk SLA needs update
SLA Attainment by Priority
P1
97%
P2
91%
P3
78%
38 fields auto-enforced
across 6 systems · just now
Built for the teams who own contract outcomes
Customer Success
Revenue/Sales Operations
Legal & Contracts
Sales Engineering
Renewals
The Problem

SLA breaches don't announce themselves — from either side

Every contract you've signed contains commitments someone is legally obligated to meet. The customer contracts where you promised uptime. The vendor contracts where AWS or Salesforce promised uptime to you. Most companies discover the breaches weeks too late — on both sides.

Contracts stay in a drawer

Signed contracts — the ones you sold and the ones you bought — get filed as PDFs and forgotten. The SLA terms, seat limits, penalty clauses, and vendor credits buried inside never make it into the tools your teams use every day.

Terms fragment across tools

Salesforce, Jira, Zendesk, Vitally, your vendor portals, your status pages — all need to agree on what "99.99% uptime" means for each contract. They don't. Your teams spend hours reconciling this manually every week — for customers and for vendors.

Breaches are discovered too late

SLA breaches are discovered after the damage is done — usually by your customer complaining, or by a monitoring alert nobody tied back to the vendor's contractual promise. By then CS, RevOps, Procurement, and Legal are all fighting the same fire from different angles.

How It Works

From contract to enforcement in four steps

ZantIQ is the operating system for every contract in your business — customer and vendor. It turns static PDFs into a live, continuously enforced operational layer that watches every SLA in every direction, so you catch the breach before it becomes a credit claim (or a churn signal).

1

Upload every contract — customer and vendor

Drop any PDF or DOCX — MSAs you sold, MSAs you signed with your vendors, SOWs, Order Forms, NDAs. ZantIQ's AI extracts every obligation in seconds and tags it as sell-side or buy-side.

2

Connect your stack

Link Salesforce, Jira, Zendesk, Vitally, and your other tools in minutes. No engineering required.

3

Map fields visually

Use the drag-and-drop canvas to map contract terms to the exact fields in each connected system.

4

ZantIQ enforces automatically

Contract terms propagate in real time. Any drift is flagged instantly — before a breach becomes a problem.

Built for your team

The right conversation starts with the right message

ZantIQ solves contract enforcement for four distinct teams — the ones responsible for the promises you made, and the ones responsible for the promises made to you. Pick your role.

Customer Success

Losing renewals to breaches
they didn't see coming

Most revenue leakage doesn't come from lost deals — it comes from commitments your team has already signed and can't track. ZantIQ connects your CRM, support, and CS tools to surface breach risk before it becomes a churn event.

Breach Alerts with Financial Exposure

Instant alerts the moment a commitment drifts — with dollar exposure estimates so your team prioritizes the right accounts first.

Customer Health Scores

A live composite score per account — weighted across SLA attainment, open breaches, and commitment compliance. Green, amber, red at a glance.

SLA Performance Dashboards

Per-customer attainment charts updated live from your ticketing system. QBR-ready in one click — not two hours of spreadsheet prep.

Live view — Customer Success
At-risk accounts this week
4
Accounts with active breach risk
$218K
ARR protected vs last quarter
12h
Avg breach detected ahead of customer
94%
SLA attainment across book
Acme Corp — P1 SLA at risk
Response time 3.8h avg · Contract max 3h · Renewal in 47 days
GlobalRetail — Uptime commitment drifting
99.5% contracted · 99.1% this month · Exposure $4,200
Revenue/Sales Operations

Contract data lives in six tools.
None of them agree.

Contract commitments live in your agreements. The proof of whether you're meeting them lives in Salesforce, Zendesk, and five other tools. ZantIQ connects them automatically so you know what's at risk before your customers do.

Visual Field Mapping

Drag-and-drop canvas maps every contract field to the exact field in Salesforce, Zendesk, Jira, and more. See source and target values side-by-side, catch mismatches instantly, and — with dual-control approval — push the correct value straight into the target system.

Real-time Enforcement, Governed Write-back

Sync every 15 minutes (webhook-triggered where supported). When a target drifts, one admin requests the fix and a different admin approves — no single-person writes, no eval-based transforms, and every push is one click away from revert.

Rules Engine — automate the response

When a breach fires, don't just log it. Author IF-THEN rules that evaluate the customer + contract context and dispatch actions to your stack — post to Slack, open a Jira / Zendesk / Linear ticket, downgrade a Vitally or Gainsight health score, or send a targeted email. Per-rule throttling, dry-run testing, full execution audit trail.

AI Contract Extraction — including your own custom prompts

Upload any contract PDF and ZantIQ's AI identifies every SLA, commitment, and obligation — structured and ready to map to your stack in minutes. Need to extract a clause the built-in prompts don't cover — notice period, price escalator, data residency? Write your own AI extractor in Settings → AI Extractors and it runs alongside the platform prompts on every contract you ingest.

Live view — Revenue/Sales Operations
Stack sync status
12
Connectors active across tool stack
98.4%
Field sync accuracy across all tenants
847
Contract fields enforced in real time
0
Manual reconciliation hours this month
Salesforce → ZantIQ sync complete
347 seat-limit fields verified · 0 mismatches · 8 seconds ago
Zendesk field drift detected — TechCorp
SLA tier set to "standard" · Contract requires "premium" · Auto-flagged
Finance/Legal

By the time they raise a breach,
you've already lost the renewal.

ZantIQ automatically monitors your contract commitments across your entire stack — so your team closes gaps before customers notice them. Every open breach includes a financial exposure estimate tied to your actual contract penalty clauses.

Financial Exposure Tracking

Every breach alert includes a dollar estimate based on the penalty clause in the contract — not a gut feeling. Finance sees the same numbers CS does.

SLA Credit Risk Dashboard

Aggregate view of outstanding SLA breach exposure across all customers — with penalty credit liability visible before it hits your books.

Renewal Risk Signals

Customers with unresolved breaches 90 days before renewal are flagged automatically — giving your team time to course-correct before it's too late.

Live view — Finance
Contract breach exposure
$47K
Open SLA penalty exposure this quarter
$218K
ARR at-risk renewals — flagged early
3
Customers with penalty clause breaches
47d
Avg lead time before renewal risk escalation
DataStream — SLA credit liability confirmed
Clause 7.2 triggered · Estimated credit $12,400 · Renewal in 31 days
Nexus Corp — breach closed before customer noticed
P1 response gap auto-corrected · $8,200 credit avoided · 6 days ago
Procurement / Vendor Management

Your vendors made promises too.
Are you collecting on the ones they broke?

AWS, Salesforce, Snowflake, Twilio — every one of them signed an SLA that entitles you to credits when they miss. Most companies never claim them because nobody's watching. ZantIQ ingests every vendor contract, monitors uptime and P1 response against the SLA you actually signed, and drafts the credit claim the moment they miss.

Vendor SLA Monitoring

Uptime and P1 response tracked against every vendor's contractual promise — pulled from Statuspage.io, AWS Health, Azure Service Health, GCP, or the vendor's own portal ticket history.

Credit Claim Workflow

When a vendor misses their SLA, ZantIQ drafts the credit claim with the clause reference, the measured shortfall, the dollar entitlement, and the evidence attached. Approve and send.

Fourth-Party Concentration Risk

Map which of your vendors run on which underlying vendors. When 5 of your critical vendors all run on AWS us-east-1, you know before the outage — not after.

Live view — Vendor Portfolio
This quarter's vendor performance
$46K
Credits recovered YTD
3
Vendors currently breaching
10
Critical vendors monitored
99.94%
Weighted vendor uptime
Salesforce — 99.87% vs 99.90% SLA
Monthly shortfall confirmed · Credit draft $8,400 ready · Send to vendor CSM
Zendesk — P1 SLA credit received
12 misses over Q3 · $6,100 credited to next invoice · Reconciled automatically
Concentration alert — AWS us-east-1
5 critical vendors run on it · Board pack updated · Fourth-party graph

What ZantIQ does with every contract you upload

No spreadsheets. No manual reconciliation. Just upload a contract and watch every obligation surface, map, and enforce itself across your stack.

  • ✓
    AI extracts every SLA, deadline, and penalty clause — with clause-level citation from the original document.
  • ✓
    Obligations map to Jira, Zendesk, Salesforce and your other tools automatically — no engineering required.
  • ✓
    Breach alerts fire before the threshold is crossed — not after your customer calls to tell you.
  • ✓
    Every obligation gets an owner — so nothing slips through the gap between CS, RevOps, and Legal.
Platform Features

Everything you need to run airtight contract operations — sell-side and buy-side

ZantIQ is the operating system for every contract your business signs — the persistent layer between your customer commitments, your vendor commitments, and every system responsible for executing on them.

AI Contract Extraction

Upload any contract PDF and ZantIQ's extraction engine identifies every SLA, seat limit, renewal date, uptime commitment, and penalty clause — with a confidence score for each field.

Learn more →

Visual Field Mapping + Governed Push

Drag-and-drop canvas maps each contract field to the target in Jira, Zendesk, Vitally, and more. See source and target values side-by-side. When they drift, push the correct value under dual-control approval — or fix it manually, rescan, and confirm the mapping is green.

Learn more →

Real-time Enforcement

Once mapped, ZantIQ syncs contract terms across all connected systems every 15 minutes, with webhook-triggered updates for real-time changes. No more manual reconciliation.

Learn more →

Breach Alerts

Instant Slack and email alerts the moment a commitment drifts out of compliance — with financial exposure estimates, so your team knows how urgently to act.

Learn more →

SLA Performance Dashboards

Per-customer SLA attainment charts, response time comparisons, and P1/P2/P3 breakdowns — updated live from your ticketing system. QBR-ready in one click.

Learn more →

Customer Health Scores

A composite health score per customer — weighted across SLA attainment, commitment compliance, connector coverage, and open breaches. Green, amber, red at a glance.

Learn more →

Vendor SLA Monitoring

Every vendor contract (AWS, Salesforce, Snowflake, Twilio, and the long tail) monitored against the SLA you actually signed. Uptime + P1 response pulled from Statuspage.io, AWS Health, Azure Service Health, GCP, or the vendor's own portal ticket history.

Learn more →

Vendor Credit Claim Workflow

When a vendor misses their SLA, ZantIQ drafts the credit claim — with clause reference, measured shortfall, dollar entitlement, and evidence attached. Approve and send, then auto-reconcile against the next invoice.

Learn more →

Fourth-Party Concentration Risk

Map which of your vendors run on which underlying vendors. When five of your critical vendors all run on AWS us-east-1, you know before the outage — board-ready quarterly export included.

Learn more →
Why it matters

The cost of not knowing is measured in credits missed and contracts lost

On the sell side, SLA breaches trigger penalty credits, erode trust, and accelerate churn. On the buy side, vendor SLA misses that go unclaimed are pure money left on the table. ZantIQ gives you visibility on both — before a breach becomes a customer problem, and before a credit expires unclaimed.

Faster
Breach detection compared to manual contract reviews — on both sell-side SLAs and vendor SLAs
Real
Financial exposure from customer SLA penalties + unclaimed vendor credits — both visible before the numbers go stale
Less
Time spent manually reconciling contract terms across tools — for customers and vendors
More
Time for your CS, RevOps, and Procurement teams to spend on relationships, not spreadsheets

Without ZantIQ

CSMs manually compare customer contract PDFs against Jira SLA configs, Zendesk ticket policies, and Vitally traits. Procurement separately hunts through vendor MSAs and status pages every time an outage hits. Both sides take 2–4 hours per contract per quarter and both sides still miss things.

With ZantIQ

Connect once, map once — for every contract in the business. ZantIQ propagates customer SLAs into Jira/Zendesk/Vitally, monitors vendor SLAs against Statuspage/AWS Health/vendor portals, flags mismatches in real time on both sides, and gives your teams live compliance dashboards — so they spend time on relationships, not spreadsheets.

Recover credits, reduce churn — both sides pay for the platform

Customers who experience unresolved SLA breaches are significantly more likely to churn at renewal. Vendors who breach their SLAs to you owe you credits you almost certainly aren't claiming. ZantIQ addresses both — the retention lift on the sell side, and the credit recovery on the buy side. Most tenants find it pays for itself on the vendor side alone.

Integrations

Works with the tools your team already uses

Connect ZantIQ to dozens of systems in minutes — no engineering required, no custom connectors to maintain.

Salesforce
Salesforce
CRM
Jira
Jira
Ticketing
V
Vitally
CS Platform
Zendesk
Zendesk
Support
HubSpot
HubSpot
CRM
Slack
Slack
Comms
Snowflake
Snowflake
Data
Linear
Linear
Ticketing
G
Gainsight
CS Platform
Stripe
Stripe
Billing
Datadog
Datadog
Monitoring
P
Pylon
Support
BigQuery
BigQuery
Data
GitHub
GitHub
Dev
ClickUp
ClickUp
PM
+23
more
See all →

View all 40 connectors →  ·  Don't see your tool? Request an integration

Get started today

Start enforcing every contract you signed
— customer and vendor — in under 30 minutes

Connect your first integration, ingest one customer MSA and one vendor MSA, and see exactly what ZantIQ would have caught on both sides. No credit card required.

Start Free Trial Talk to sales →

Free 14-day trial · No credit card required · Setup in under 30 minutes